Quality Assurance Policy
Genova Technologies is dedicated and committed to offering development solutions and services of the highest quality. Driven by our mission to maintain professional integrity, provide high quality output and consistently deliver solutions and services that exceed customer expectations, every member of our team shares the responsibility for quality compliance and improvement.At Genova Technologies, quality is a continuous process where every team member contributes daily to quality improvement. Quality checks are administered at every level of the project cycle ensuring adherence to the latest standards and satisfaction of clients’ needs.
Genova Technologies' Quality Policy is disseminated and promoted internally in the form of information, communication, education and training. Implementation of the quality policy is a specific and high priority agenda item in all team and management meetings.
The objectives of the Quality Policy are:
- To provide complete, competitive solutions
- To provide solutions on time and under budget
- To provide solutions built on core proven methodologies and technology
The complete quality assurance cycle occurs as follows:
- Requirements Gathering: a complete scope of the purpose and function of the solution is defined
- Design Phase: the structure of the solution is designed and a development schedule is set
- Development: the solution is coded and reviewed
- Testing: internal and external test procedures are executed
- Configuration Management: procedures put in place to ensure the development environment is controlled
- Delivery: the solution is encapsulated for installation
- Installation: the solution is transferred to the client following coordination of affecting factors
- Training: administrators and users are familiarized with the solution
- Post Project: internal and external reviews of the project are completed
- Maintenance: a methodology of doing warranty work, adding functionality or updating the solution is put into place